You can have any or all your email
forwarded to an outside email account or to a different
email address within your domain. Here you can learn
how to:
Creating
a Forward
To create a forward, do the following:
- On your control panel home page, click E-Mail.
- At the bottom of the page that appears, click
Add new mail resource:
- Choose Mail forward from the drop-down
list and click Next:
- On the page that appears, create the forwarding
rule:
- Local e-mail address: the address
your mail will be forwarded from.
- Remote e-mail address: the address
your mail will be forwarded to. In case it
is your local address, you must write it in
full.
Note: If you want your mailbox
to work as forward and mail autoresponder at the
same time, you can give forward, mailbox and autoresponder
the same name within one mail domain. In this case,
your mailbox will forward all incoming email to
another address and send responses to senders.
Configuring
a Forward
To configure a forward, do the following:
- Click the forward. This will open its properties
on the right:
- Configure forward properties:
-
Local: the local
address your mail is forwarded from.
-
Remote: any local
or external address your mail is forwarded
to.
-
Catch All: if it's
on, any email sent to a nonexistent account
on your domain will be forwarded to the
remote address(es).
Example: you have a forward from
president@example.com pointing to webmaster@example.com.
If you mark this forward as catch all,
incoming mail will be forwarded to webmaster@example.com.
If someone sends an email to support@example.com,
which doesn't exist, this particular message
will still arrive at webmaster@example.com.
If this forward wasn't marked as catch
all, this message would bounce back
to the sender with an error notification.
-
Delete: click the
wastebasket icon to delete the forwarding
rule.
-
Trouble Ticket:
send your technical administrator a Trouble
Ticket to get assistance with the forwarding
rule.
Note: You can have a mailbox
named, say, mailbox1@domain.com and then
create a forward with exactly the same name, i.e.
mailbox1@domain.com. However, in H-Sphere
no mail sent to mailbox1@domain.com is stored
in it. A forward works only as a foward.
Forwarding
to Multiple Addresses
To add one more destination address
to a forward, do the following:
- Click the forward. This will open its properties
on the right.
- Click the Edit icon in the Remote
field.
- Enter a new destination address.
