In 2.3 H-Sphere version and higher,
mail autoresponder is a separate mail resource.
The autoresponder sends a uniform response back
to the sender whenever a message arrives in a mailbox.
Here you can learn how to:
Creating
Autoresponders
To add a new autoresponder, do the
following:
- On your control panel home page, click E-Mail.
- At the bottom of the page that appears, click
Add new mail resource.
- Choose Mail autoresponder from the
drop-down list and click Next:
- Agree with the charges, if any.
- Fill the form that shows:
-
Send a Copy To:
the optional e-mail address to which copies
of response messages will be e-mailed.
-
Subject: the subject
of the response message, e.g. receipt
confirmation.
-
Message: the body
of the response message, e.g. Your
message was received. Thank you.
- Click Submit Query.
If you want your mailbox to work
as forward and mail autoresponder at the same
time, you can give forward, mailbox and autoresponder
the same name within one mail domain. In this
case, your mailbox will forward all incoming email
to another address and send responses to senders.
Editing
Response Messages.
To configure your autoresponder, click
its name in the list of mail resources. You will
see the list of its properties on the right:
- Local: local mail resource name without
domain part.
- Message: a response to incoming mail;
- Copy To: email message where copies
will be sent.
- Delete: click this icon to delete the
mailbox.
- Trouble Ticket: report troubles with
the autoresponder.
To edit the message text:
- Click the name of the autoresponder.
-
On the properties page, click
the Edit icon next to the Message
field.
-
A message box appears. Here
you can edit the text or enter a new one,
change subject and Copy to email.
-
Click Submit to confirm
changes
