Your account allows you to host your website, store incoming
and outgoing mail, create and manage databases. These tasks
require disk space on the hosting servers. Your control
panel allows you to monitor and manage your disk space usage.
This document covers the following disk space management
Summary Disk Usage
If your hosting plan is configured with the Disk Usage
resource, you will see a Disk Usage bar in Control
/ Info area on the left below the traffic bar:
It shows how much FTP (web), mail and DB disk space all
together you are using of your Disk Usage limit.
a) the Last Day Usage
- every 24 hours all servers (web, mail, MySQL,
etc.) are scanned, and all used disk space is summarized
to make your Summary Disk Usage for the last day;
b) the Avg (Average Usage) for the current disk usage
cycle (one month length regardless of your billing period)
of your Disk Usage Limit
- for billing purposes, the system also
monitors your average disk usage for the disk usage cycle.
From the beginning of this cycle, summary readings of each
daily scan are added up, and the cumulative amount is divided
by the number of days elapsed since the cycle starting date.
Disk Usage Limit doesn't stop you from using more
disk space. But if you go over it, you will be charged overlimit
fee for it. Keep in mind that your hosting plan is configured
to suspend your account if you exceed your Disk Usage Limit.
Before suspension, you would be notified by e-mail of approaching
However, you can change your Disk Usage limit, in this case:
1. Your current disk usage cycle is closed.
2. You are refunded recurrent fee for the days remaining
to the end of the disk usage cycle.
3. Your disk usage limit is prorated to the days elapsed
from the beginning of the disk usage cycle. And if your
average disk usage is more than this, you are charged extra
fee for the overlimit.
4. A new disk usage cycle is opened.
5. If you are increasing your disk usage limit, you will
usually pay recurrent fee for the increased amount, which
is usually less than extra/usage fee.
FTP or Disk Quota
If your hosting plan is configured without
Disk Usage resource, you will see a Disk Quota bar
in Control / Info area on the left below the traffic
If your hosting plan is configured with Disk
Usage resource, Disk Quota statistics can be found in your
Every 24 hours the system scans your home
FTP directory to see how much web disk is used under your
account. It shows how much FTP disk space you are using
out of your Disk Quota.
When you reach your Disk Limit, the system will not let
you upload anything into your FTP home directory. You cannot
store more MBs than your Disk Quota allows.
Keep in mind that your hosting plan is configured to suspend
your account when you exceed your Disk Quota.
To change FTP disk quota:
1. Go to FTP Manager.
2. Click the Change icon in the Quota entry.
3. Enter new quota (in MBs).
For each of your mailboxes you get some default
amount of disk space for storing incoming and outgoing mail.
Load statistics for each of your mailbox can be found in
the Properties section for every individual mailbox:
It shows how much disk space you are using out of your mailbox
quota. You can't store more MBs than your mailbox quota
To change mailbox quota:
1. Go to e-mail .
2. Click the mailbox in the Object section that you
want to change quota for.
3. Click the Change icon in the Quota entry,
Mailbox properties section.
4. Enter new quota (in MBs).
For each of your data bases you get some default
amount of disk space for storing data. Load statistics for
each of your DBs can be found in the individual DB settings
It shows how much disk space you are using out of this DB
DB Quota doesn't stop you from using more disk space, except
for the MS SQL DB. But if you go over it, you will be charged
extra fee for excess.
To change DB quota:
1. Go to MySQL / PGSQL / MSSQL server, Databases
2. Click the Edit icon next to the database that
you want to change quota for.
3. Click the Change icon in the Quota entry.
4. Enter new quota (in MBs).