There are three ways to allow guest users to download,
upload or view files in dedicated directories of your account:
The simplest way to authorize your friends or colleagues
to work with particular directories of your account is to
create FTP subaccounts. An FTP subaccount is a combination
of a username and a password, which gives full FTP permissions
to a single directory, without giving access to the root
directory, other directories or the control panel. No dedicated
IP is required for FTP subaccounts. Although each FTP subaccount
has a login which is different from yours, both have the
same ID in the system.
To create a new FTP subaccount:
- Go to your control panel home.
- Click the FTP Manager icon.
- At the bottom of the page that shows, find FTP sub-accounts
and click the Add icon.
- On the next page, enter the FTP login and password that
will be used by this other user, and the directory this
user will be restricted to.
The directory must be relative to your home directory.
If you leave the directory field empty, FTP sub-users
will have access to your whole home directory.
FTP subaccount traffic is a part of the Total/Summary traffic,
but you can always see how much FTP traffic has been run
up by an individual FTP subaccount by going to the FTP
Manager page and clicking the Edit icon next
to the subaccount login.
Virtual FTP provides ampler possibilities than FTP sub-accounts.
You can give your authorized Virtual FTP users access to
more than one directory and specify a different set of permissions
for each directory. Virtual FTP users log right into your
root, but can enter only those directories you allow them
To provide Virtual FTP Access to a certain domain, do the
- If you are using a dedicated IP, skip this step. Otherwise,
to dedicated IP.
- On your control panel home page, click the FTP Service
- Enable FTP for this domain:
If you have several domains, choose the one to enable
virtual FTP for.
- Click the confirmation link to agree with the charges.
- On the next page, add server name for the new virtual
host. This name will appear in the welcome message when
guest users connect to your server with FTP clients. Also,
enter the e-mail address by which FTP users can reach
you with questions or comments.
- Click the Edit icon for FTP for this domain.
- Click the Add icon for Virtual FTP Users
and create a new Virtual FTP User:
- Click the Add icon for Virtual FTP Directories
and enter the name for the new Virtual FTP Directory:
End it with a slash, e.g.: Dir1/. The location
must be specified relative to root. To create a virtual
FTP directory inside a different directory, include the
path, for example UserDirs/Dir1/.
On the same page, specify permissions to this directory:
Read: check to allow file downloads from this directory.
Write: check to allow file uploads to this directory.
List: check to allow viewing / browsing the contents
of the directory. It is usually used jointly with Read.
Grant Permissions to all users: check to grant
these permissions to all your Virtual FTP users. If you
leave this property unchecked, you will have to define
permissions on this directory individually for each Virtual
- Click the Edit icon next to the directory you
have just created. If you haven't granted the same permissions
to all your Virtual FTP Users, you can specify permissions
for each of them individually:
If you have chosen to grant the same permissions to all
users, you can skip this step.
This feature allows you to give public FTP access to a
dedicated directory in your account. A special directory
is created in your root, and its content can be viewed and
downloaded, but not uploaded.
Anonymous FTP becomes available only after you create a
Virtual FTP server. To configure Anonymous FTP, do the following:
- Skip this step if you are already using a dedicated
On your control panel home page, click the Domains
- If you have several domains, choose the one to enable
virtual FTP for. On the page that appears, switch to dedicated
IP. Click here
to read about the difference between shared and dedicated
- Skip this step if you have already enabled Virtual
Go back to your control panel home page and click the
FTP Service icon. Enable FTP for this domain:
and agree with the charges.
- On your control panel home page, click FTP Service,
then enable Anonymous FTP for the domain you want:
You can also enable Anonymous FTP on the FTP vhost
- Agree with the charges.
Anonymous FTP Upload Facilities
If you want to allow anonymous FTP users to upload files,
enable Anonymous FTP Upload Facilities by doing the
- Enable Anonymous FTP.
- At the bottom of the FTP vhost page you will
find a new option to enable anonymous FTP upload facilities:
Turn it on. This will create a dedicated directory inside
the Anonymous FTP directory.
* The Uploads (Windows based plans) / Incoming (Unix based
plans) directory have only 'upload' permissions, so it
will allow neither downloading nor viewing its content.