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Zanyspace started publishing uptime statistics online since May 2003 to give current and prospective customers a record of our performance. We aim for 100% each and every month.

 2006
Uptime Percentage
Downtime in Hours
 May:
99.86 %
1
 April:
100.00 %
0
 March:
100.00 %
0.5
 February:
100.00 %
0
 January:
100.00 %
0
 TOTAL:
100.00 %
0
* All figures are rounded to two decimal places.

 2005
Uptime Percentage
Downtime in Hours
 December:
100.00 %
0
 November:
100.00 %
0.15
 October:
100.00 %
0
 September:
100.00 %
0
 August:
99.90 %
0.75
 July:
100.00 %
0
 June:
100.00 %
0.25
 May:
100.00 %
0
 April:
100.00 %
0
 March:
100.00 %
0
 February:
99.88 %
0.75
 January:
99.86 %
1
 TOTAL:
100.00 %
3
* All figures are rounded to two decimal places.

 2004
Uptime Percentage
Downtime in Hours
 December:
100.00 %
0.5
 November:
100.00 %
0
 October:
100.00 %
0
 September:
99.24 %
5.5
 August:
100.00 %
0
 July:
100.00 %
0
 June:
100.00 %
0
 May:
100.00 %
0
 April:
100.00 %
0
 March:
100.00 %
0
 Feburary:
100.00 %
0
 January:
100.00 %
0
 TOTAL:
100.00 %
5.5
* All figures are rounded to two decimal places.

 2003
Uptime Percentage
Downtime in Hours
 December:
99.93 %
0.5
 November:
100.00 %
0
 October:
100.00 %
0
 September:
100.00 %
0
 August:
99.76 %
1.75
 July:
100.00 %
0
 June:
100.00 %
0
 May:
99.93 %
0.5
 TOTAL:
100.00 %
2.75
* All figures are rounded to two decimal places.

 What caused the downtime?

August 2005: Major software upgrade caused a short-peroid of downtime
June 2005:
Short downtime caused by a denial of service attack to our upstream network. Caused some intermittent downtimes of a few minutes (no more than 15 minutes in total).
February 2005:
Short downtime during a system upgrade.
January 2005:
Short downtime during a system upgrade.
December 2004:
Short downtime during a system upgrade.
September 2004:
A physical datacentre move resulted in 5 and half hours of downtime. As this was expected downtime, customers were give prior notice and no data or e-mail was lost.
December 2003: System maintenance caused two short outages that were less than 15 minutes in duration in off-peak times.
August 2003:
Back-up generator failed during a blackout. Caused up to 105 minutes of downtime. The back-up generator is now fixed.
May 2003:
System upgrade caused up to 15 minutes of downtime.


 Our downtime policy
Zanyspace aims to be downtime free but at times necessary system upgrades, security attacks or acts outside our control can affect the Zanyspace service. Usually any such outages will last no more than 30 minutes and we will attempt to notify users if possible in advance of any downtime.

If in the unlikely event that downtime becomes prolonged Zanyspace will credit user’s accounts an appropriate amount of compensation for the lost service. However, we are not in a position to reimburse users for business losses or other expenses.

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